We have a wonderful Customer Support team who is ready and willing to help you if you're experiencing a problem. Email axxissupport@axxispetro.com (We are available 24/7 for clients) Call 1-800-833-8870 Ext. 1 (In the event that lines are busy, please leave a voice mail message with your contact information and we will return your call as [...]
Normal business hours are Monday – Friday, 8:00AM – 5:30PM ET. We do offer extended support coverage hours as part of your annual software maintenance agreement.
If you would like to speak with a sales representative, please call Rich Lisauskas at 603-216-5353 or Art King at 617-678-1277.
To submit a question or to report a problem with an Axxis Software production environment, a client can contact Axxis Software Support by the two communication methods mentioned below. Email axxissupport@axxispetro.com (We are available 24/7 for clients) Call 1-800-833-8870 Ext. 1 (In the event that lines are busy, please leave a voice mail message with your [...]
After contract signature, an Axxis Professional Services Project Team will be assigned to a Customer for the lifecycle of the implementation. The Axxis Account Executive sends an email to the Client Project Sponsor, introducing the Axxis project team, which may consist of a Client Services Manager, Implementation Consultant and/or a Solution Architect. As part of our [...]
The Professional Services Project Team provides project management services to oversee the delivery of our software. Client Services Managers will manage all project resources, schedule tasks, manage issues, mitigate risk, report on project health and perform change management as needed. The Implementation Consultant and/or Solution Architect is responsible for the installation, configuration and training of the [...]
Yes, one of our core competencies is tailoring our already feature rich software to meet your business needs. We have developed a formal process to identify your customization needs and deliver a solution in a timely and cost-effective manner.
PDI Enterprise, SAP, DM2, Factor, QuickBooks, Firestream, ADDS, Pinnacle and more. Contact us for a comprehensive list of all systems we integrate with.
Axxis provides the tools you need to make the best rack and contract fuel purchases including transportation costs. These fuel prices integrate to our quoting, fuel order management, dispatch and billing applications. The quoting application allows you to be creative in building up your customer quotes by utilizing one of our many formulas. Our Fuel Order [...]
Axxis has all the tools you need to be a more profitable branded fuel marketer. Our applications can electronically capture your fuel prices, credit card memos, non-fuel invoices and other documents such as mystery shop results. We can improve your sales by helping you provide the value-added services branded dealers expect. The Private Markets web portal [...]